Industry Support Hub

KTB Works for Kenya's Tourism Industry

Access KTB's full suite of industry support — campaign co-marketing, digital assets, professional training, and structured programmes designed to grow Kenya's tourism businesses and strengthen the sector's collective performance.

350+
Exhibitors at MKTE 2024
5,000+
Tourism professionals engaged annually
12+
Active campaigns & programmes
200+
Digital assets in the portal
Campaign Participation

Co-Market Kenya with KTB

KTB runs national and international marketing campaigns across key source markets. Tourism businesses, operators, hotels, and service providers can participate directly — extending their reach through KTB's global marketing infrastructure.

Active Campaign — Open for applications
12
source markets
Mar '25
Application deadline

KTB's flagship international campaign for 2025 spans digital advertising, trade media, influencer partnerships, and travel trade co-marketing across the UK, Germany, USA, China, India, UAE, and six additional source markets. Qualifying Kenya tourism businesses can apply to feature their product within the campaign.

Digital advertising inclusion — featured placement in KTB-managed paid media campaigns across target source markets
Magical Kenya co-branding — use of the Magical Kenya brand, photography assets, and campaign creative for your own marketing
Trade distribution — inclusion in KTB's trade newsletter and buyer programme communications distributed to 4,000+ travel trade partners
Media coverage opportunities — potential feature in KTB-facilitated fam trip itineraries and media coverage programmes
Eligible business types
Hotels & Lodges Safari Operators Coastal Resorts Tour Operators Activity Providers Cultural Experiences

Additional Active Campaigns

Open Domestic
Tembea Kenya — Domestic Tourism Drive 2025
KTB's domestic tourism activation campaign encouraging Kenyans to explore their own country. Participating businesses receive inclusion in the Tembea Kenya promotional materials, social media coverage, and domestic trade partnership introductions.
Application deadline: 28 February 2025
Open MICE
Kenya Business Events — International Associations Campaign 2025
Targeted campaign positioning Nairobi and Kenya as a destination for international association meetings and conferences. Participating MICE venues and hotels receive featured placement in KTB's international associations outreach and trade fair presence.
Application deadline: 15 March 2025
Upcoming Adventure
Kenya — Africa's Adventure Capital Campaign 2025 (Q2)
A dedicated campaign highlighting Kenya's adventure tourism proposition — mountain trekking, water sports, cycling, and wilderness expeditions — targeting the growing adventure tourism segment in European and North American markets.
Applications open: 1 April 2025
Digital Assets Portal

Access KTB's Marketing Assets

KTB's Digital Assets Portal provides tourism businesses with accredited access to Kenya's official marketing photography, brand assets, and campaign creative materials for approved use in your own marketing and communications.

KTB Digital Assets Portal
Access requires registered account

Over 200 rights-cleared, high-resolution photography and video assets are available to registered Kenya tourism businesses. Assets include Magical Kenya campaign photography, aerial and landscape imagery, safari and wildlife photography, coastal imagery, Nairobi urban photography, and cultural experience imagery — all cleared for commercial marketing use by accredited businesses.

200+
Photography assets
45+
Video assets & b-roll
30+
Brand & logo files
Q3
Updated quarterly
Asset usage guidelines
Approved for use in your own marketing materials, website, and social media channels
Approved for trade presentations, sales materials, and partner communications
Available in high-resolution formats including TIFF, PNG, and JPEG at print and digital resolutions
Each asset includes photographer credit information, model release status, and usage rights summary

Asset Categories

Landscape & Aerial Photography
86 assets · Last updated Q4 2024
TIFF PNG JPEG
Safari & Wildlife
54 assets · Last updated Q4 2024
TIFF JPEG
Coast & Indian Ocean
38 assets · Last updated Q3 2024
TIFF JPEG
Nairobi & Urban
32 assets · Last updated Q4 2024
PNG JPEG
Business Events & MICE
24 assets · Last updated Q4 2024
TIFF JPEG
KTB & Magical Kenya Brand
30 assets · Logos, lockups, guidelines
SVG EPS PNG
Video & B-Roll Library
45 clips · Various durations & formats
MP4 MOV 4K
Culture & Community
28 assets · Last updated Q3 2024
TIFF JPEG
Training & Capacity Building

Professional Development for Kenya's Tourism Sector

KTB's training programme delivers practical, industry-relevant professional development for tourism businesses, hospitality professionals, and tourism service providers across Kenya.

Feb
18
2025
Enrolment open In-person · Nairobi
Tourism Service Excellence Certification — Level 2
3 days KICC, Nairobi Max 30 participants
Internationally benchmarked service quality training for frontline tourism and hospitality professionals. Covers guest journey mapping, cultural sensitivity, complaint resolution, and service recovery. Participants receive a KTB-recognised Service Excellence Certificate on completion.
8 places remaining
Mar
5
2025
Enrolment open Hybrid · Nairobi + Online
Digital Marketing for Tourism Businesses — 2025 Edition
5 days KTB House + Online Max 40 participants
Practical digital marketing programme for tourism business owners and marketing managers. Covers social media strategy, Google Ads for tourism, OTA optimisation, content marketing, email campaigns, and analytics. Participants leave with a 90-day digital marketing plan for their property or business.
22 places remaining
Mar
19
2025
Enrolment open In-person · Mombasa
Coastal Tourism Sustainability & Conservation Practices
2 days Serena Beach, Mombasa Max 25 participants
Focused on sustainable operations for coastal tourism businesses. Covers marine ecosystem protection, responsible coral reef tourism, plastic reduction protocols, energy efficiency, and Kenya's Blue Economy strategy implications for coastal tourism operators. Includes practical operational framework for sustainability certification.
15 places remaining
Apr
7
2025
Opens Feb 2025 Online
Safari Product Development & Guide Quality Standards
4 days Online + field module Max 35 participants
Developed in partnership with Kenya Professional Safari Guides Association (KPSGA). Covers international product standards, guiding excellence, storytelling and interpretation, safety protocols, and client experience management. Includes practical assessment and KTB-KPSGA joint certification on completion.
Enrolment opens Feb 2025
Past Programme Archive
Tourism Revenue Management & Pricing Strategy
Q4 2024 · 48 enrolled
MICE Event Management for Kenya Venues
Q3 2024 · 32 enrolled
Accessible Tourism Standards & Compliance
Q3 2024 · 24 enrolled
International Travel Trade Selling Skills
Q2 2024 · 55 enrolled
Crisis Communication for Tourism Businesses
Q1 2024 · 38 enrolled
KTB Recognised Certifications
Service Excellence Certificate
Tourism & hospitality operations
Kenya Safari Guide Certification
KTB-KPSGA joint recognition
Sustainable Tourism Operator
Environmental & community standards
Kenya MICE Professional
Business events management
Custom Training for Your Team?
KTB can deliver customised in-property or association-level training programmes for groups of 10 or more. Contact the industry team to discuss your requirements.
Contact Industry Team
Industry Programmes

Structured Support for Kenya's Tourism Sector

KTB operates formal industry support programmes that provide tourism businesses, associations, and operators with structured access to resources, partnerships, and development opportunities.

Kenya Tourism Business Association Support Programme
Structured KTB support for registered tourism associations and industry bodies — providing access to KTB platforms, research, training resources, and representation in national tourism planning processes.
Priority access to KTB campaigns and trade fair presence
Representation in national tourism policy consultations
Bulk training enrolment at subsidised rates
Market intelligence briefings and quarterly updates
Tourism Accommodation Quality Assurance Programme
KTB's voluntary quality assurance scheme for Kenya accommodation providers — graded assessment, improvement support, and the KTB Quality Mark for businesses meeting defined standards across safety, service, and environmental responsibility.
KTB Quality Mark for use in your marketing
Priority feature in KTB-curated trade listings
Annual assessment with improvement roadmap
Access to KTB's international trade partner network
Kenya Sustainable Tourism Operator Recognition Scheme
A formal recognition scheme for tourism businesses demonstrating genuine commitment to environmental sustainability, community benefit, and responsible tourism practices aligned with Kenya's national sustainability strategy.
Sustainable Tourism Operator recognition mark
Featured in KTB's responsible tourism communications
Access to sustainability-focused buyer networks
Annual impact reporting and benchmarking support
Youth & Community-Based Tourism Incubation Programme
KTB's incubation support for emerging tourism micro-enterprises and community-based tourism initiatives — providing business development support, market access, mentorship, and structured connections to Kenya's tourism value chain.
Business development support and mentorship
Market linkage introductions to buyers and operators
Digital presence development support
Seed exposure through KTB's communications platforms
MICE Venue Development & Accreditation Programme
For hotels, conference centres, and event venues seeking formal KTB MICE accreditation — the gateway to being referenced in KTB's international MICE marketing, bid support operations, and buyer programme venue selections.
KTB MICE Accreditation status and mark
Inclusion in KTB's venue referral for event briefs
Priority feature in Kenya Business Events Guide
Access to international association buyer network
Kenya Tourism Digital Transformation Programme
A structured support programme for tourism businesses seeking to improve their digital presence, online booking capability, and OTA optimisation. Delivered in partnership with Kenya's digital infrastructure agencies and leading tourism technology providers.
Website and booking system assessment and advisory
OTA listing optimisation support
Digital marketing training and tools
Technology provider introductions and preferential access
Market Intelligence

Intelligence Curated for Tourism Operations

KTB and the Tourism Research Institute publish market intelligence relevant to tourism business planning and operations. Key data formatted for operational decision-making — seasonality, source market trends, and visitor behaviour.

32%
International arrivals growth in 2023
Kenya recorded 2.09 million international arrivals in 2023 — a 32% increase over the prior year, driven by recovery in European and North American source markets and continued strong performance from the East African region.
Source: Tourism Research Institute (TRI) Annual Report 2024 · View full report →
64%
Average accommodation occupancy — Nairobi hotels
Nairobi's hotel sector recorded an average annual occupancy rate of 64% in 2023, with MICE-linked stays contributing significantly to mid-week occupancy across the 4- and 5-star segment. Peak demand concentrated in October through December and March through May.
Source: TRI Accommodation Performance Survey 2023 · View full report →
UK · US · DE
Top three international source markets by arrivals volume
The United Kingdom, United States, and Germany remained Kenya's three largest international source markets in 2023, collectively accounting for approximately 38% of total international arrivals. Understanding these market profiles is critical for pricing strategy, product development, and distribution decisions.
Source: TRI Tourist Exit Survey Report 2023 · View market intelligence →
8.8%
Tourism's share of Kenya's GDP in 2023
Tourism contributes 8.8% of GDP and supports approximately 590,000 direct and indirect jobs across Kenya's economy. The sector's economic weight positions it as a priority sector for government support, infrastructure investment, and policy alignment.
Source: KNBS / TRI Economic Contribution Report 2024 · View full data →
Industry Reports
Sector Performance Report 2024
Download
Tourist Exit Survey 2023
Download
UK Source Market Report 2024
Download
Q3 2024 Intelligence Update
Download
MICE Market Data Report 2024
Download
Research Partnership

Kenya's tourism intelligence is produced in partnership with the Tourism Research Institute (TRI), the national body for tourism data collection and analysis.

Visit TRI Website ↗

Contact KTB's Industry Team

For campaign enquiries, programme applications, digital asset access, training information, and any industry support questions — our team responds within 2 business days.

industry@ktb.go.ke
Contact Industry Team