Lead the front office team at Sarova Stanley — Nairobi's most iconic hotel. Oversee check-in/check-out operations, manage a team of 8 agents, and ensure exceptional guest experience standards. PMS experience essential.
Join Kenya's national carrier as a Guest Services Agent at Jomo Kenyatta International Airport. Assist passengers through check-in, boarding, and special assistance services with professionalism and care.
Supervise restaurant and bar operations at Serena Beach Resort, Mombasa. Oversee service delivery, manage stock, train junior staff, and ensure F&B standards meet the Serena brand promise.
Lead Pollman's day-to-day safari and tour operations team. Manage itinerary logistics, guide assignments, vehicle fleet coordination, and client experience for inbound international and domestic guests.
Lead the culinary team at Nairobi's most historic luxury hotel. Oversee multiple restaurant outlets, banqueting operations, menu development, and kitchen management for Fairmont The Norfolk's celebrated food programme.
Join Hemingways' world-renowned Ol Pejeta Conservancy operation as a Senior Safari Guide. Lead high-end wildlife drives, walking safaris, and cultural experiences for international luxury travellers.
Supervise the housekeeping department at PrideInn Westlands. Manage a team of 14, maintain room quality standards, coordinate linen operations, and deliver exceptional cleanliness across 180 rooms.
Sell and service domestic and regional holiday packages at Kenya's fastest-growing leisure travel company. Manage client relationships, build custom itineraries, and achieve monthly booking targets.
Drive revenue performance across Sarova's Nairobi portfolio. Set pricing strategies, manage OTA relationships, analyse market data, and work closely with GMs to maximise RevPAR across multiple properties.
Champion the guest experience at Serena Beach Resort. Oversee all guest touchpoints, manage VIP relationships, handle escalated complaints, and design memorable experiences for international guests.
Lead the pastry section at one of Africa's most celebrated luxury hotels. Create artisan pastries, bread programmes, and dessert menus for multiple outlets including Lord Delamere Restaurant.
Join Kenya Airways' cabin crew team on regional and international routes. Deliver safety compliance and outstanding in-flight hospitality service representing Kenya's national carrier to the world.