East Africa Hub International Airport

Jomo Kenyatta
International Airport

📍 Nairobi, Kenya · IATA: NBO · ICAO: HKJK · Elev. 5,327 ft / 1,624 m
40+
Airlines
2
Terminals
2
Runways
24/7
Operations

Navigate JKIA

Terminals & Maps

JKIA operates two main terminals serving international and domestic routes. Follow signage throughout the airport — all areas are clearly marked.

🌍
Terminal 1

International Departures & Arrivals

All international flights including Kenya Airways long-haul routes, Gulf carriers, European airlines, and African regional services. Terminal 1A contains the expanded departure hall and duty-free precinct.

Check-in counters (Airlines A–Z)
Security screening · Passport control
International arrivals · Baggage reclaim
Duty-free shops · Retail precinct · Restaurants
Airline lounges · CIP facilities
🇰🇪
Terminal 2

Domestic & Regional Services

Domestic flights within Kenya and some regional African routes. Kenya Airways domestic services, Fly540, and regional carriers operate from Terminal 2. Connecting passengers between terminals should allow 90 minutes minimum.

Domestic check-in · Security screening
Domestic arrivals · Car hire desks
Coffee shop · Light refreshments
Transfer shuttle to Terminal 1 (10 min)
Forex bureau · ATM

In the terminal

Facilities at JKIA

Everything available across Terminal 1 and Terminal 2.

Full facilities guide
Java House Coffee
T1 Departures (post-security) · T2
● Open 05:00–23:00
🍽️
Steers Restaurant
T1 International Departures Lounge
● Open 24 hours
🥙
Halal Food Court
T1A Departures · Airside
● Open 06:00–22:00
🍺
Executive Bar & Lounge
T1 Departure Lounge · Airside
● Open 08:00–23:00
🥐
Artisan Bakery
T1 Arrivals Hall · Landside
● Open 06:00–22:00
🛍️
Duty-Free World
T1 Departures · Post-Immigration
● Open 24 hours
💎
African Crafts & Jewellery
T1 Arrivals & Departures
● Open 06:00–22:00
📚
Bookworld / News
T1 Departures · Landside & Airside
● Open 05:00–23:00
👗
Fashion Boutique
T1A International Departures
● Open 07:00–22:00
💱
Forex Bureau
T1 Arrivals · T1 Departures · T2
● Open 24 hours
🏧
ATM (KCB · Equity · Stanchart)
Multiple locations · All terminals
● Available 24 hours
💳
Stanbic Bank Branch
T1 Arrivals · Landside
● Mon–Fri 08:00–17:00
CIP Premier Lounge
T1A · Post-Security · Airside
● Open 05:00–01:00
🛋️
Kenya Airways Pride Lounge
T1 · Airside · Business & First
● Open 24 hours
🌟
Emirates Business Lounge
T1 · Airside
● Departure times only
🌐
Free WiFi (KAA_FreeWifi)
All areas · All terminals
● Available 24 hours
🕌
Prayer Room (Interfaith)
T1 Departures Landside & Airside
● Open 24 hours
💊
Airport Medical Centre
T1 Arrivals Level
● Open 24 hours
👶
Baby Care Room
T1 Landside · T1A Airside
● Open 24 hours
🔌
Charging Stations
Throughout T1 Departure Lounge
● Available 24 hours
🧳
Luggage Wrapping
T1 Check-in Hall · Landside
● Open 05:00–23:00

Live updates

Flight Information

Departure and arrival status — sample data shown. Live FIDS integration launching Phase 2.

🔍
Flight
Airline
Destination
Departs
Status
KQ101
Kenya Airways
London LHR
22:45
Boarding
EK722
Emirates
Dubai DXB
23:15
On time
KL564
KLM
Amsterdam AMS
23:40
On time
ET314
Ethiopian Airlines
Addis Ababa ADD
00:20
On time
QR521
Qatar Airways
Doha DOH
01:05
Delayed +30
KQ303
Kenya Airways
Johannesburg JNB
01:30
On time
MS786
EgyptAir
Cairo CAI
02:10
On time
TK608
Turkish Airlines
Istanbul IST
02:50
On time

Sample data — live FIDS integration available Phase 2 · For current status check your airline's app or website

Getting here

Transport & Parking at JKIA

All transport options to and from Jomo Kenyatta International Airport, plus parking rates and zone information.

🚕

Official Taxis

KAA-licensed taxis available immediately outside the arrivals hall 24 hours. All metered and insured. The Smart Taxi Dispatch system at JKIA provides GPS-tracked, licensed vehicles.

Estimate to CBD

KES 1,500–2,500 · ~45 min

📱

Uber & Bolt

Both Uber and Bolt operate at JKIA. Book via the app before leaving the terminal. Pick-up is in Zone B on the departures forecourt — clearly signposted from arrivals.

Pick-up zone

Departures Forecourt · Zone B

🚗

Car Hire

Budget, Avis, Europcar, and local operators have counters in the T1 arrivals hall. Pre-booking is recommended for peak periods. Valid driving licence and credit card required.

Location

T1 Arrivals Hall · Ground Floor

JKIA Parking Rates

Pay-on-exit at all JKIA car parks. Online pre-booking available Phase 2.

Zone Location First hour Per hour after Daily max
Zone A Short-stay · Terminal front KES 200 KES 200/hr KES 2,400
Zone B Medium-stay · 5 min walk KES 100 KES 100/hr KES 1,200
Zone C Long-stay · Shuttle service KES 50 KES 50/hr KES 600
Disabled Blue badge holders · All zones 15 min free Standard rate Standard rate

Rates correct as of June 2025 · Subject to change · Payment accepted: cash (KES), major credit/debit cards, M-Pesa

Aviation Partners

Airlines at JKIA

40+ airlines connecting JKIA to destinations across six continents.

Airline operations portal

Airlines and aviation operators can download the full JKIA Airline Welcome Guide, technical specifications, fee schedule, and operational contacts from the Contacts section below or by contacting our airline operations team directly.

Selected airlines operating at JKIA

🇰🇪
Kenya Airways
Nairobi hub · 50+ destinations · Long-haul, regional
● Operating
🇦🇪
Emirates
Dubai · Daily · Wide-body
● Operating
🇶🇦
Qatar Airways
Doha · Daily · Wide-body
● Operating
🇳🇱
KLM Royal Dutch Airlines
Amsterdam · Daily · Wide-body
● Operating
🇬🇧
British Airways
London Heathrow · Daily
● Operating
🇪🇹
Ethiopian Airlines
Addis Ababa · Multiple daily · Regional connections
● Operating
🇹🇷
Turkish Airlines
Istanbul · Daily
● Operating
🇷🇼
RwandAir
Kigali · Daily · East Africa
● Operating
🇿🇦
South African Airways
Johannesburg · Multiple weekly
● Operating
🇪🇬
EgyptAir
Cairo · Multiple weekly
● Operating

+30 additional airlines including Air France, Lufthansa, Oman Air, Precision Air, Fastjet, Fly540 and more.

Starting a new route to Nairobi?

Contact our airline commercial team for route development data, fee schedules, and the JKIA Airline Welcome Guide.

Airline contacts

Freight & Logistics

Cargo at JKIA

JKIA is East Africa's primary cargo gateway, handling significant volumes of international freight across a range of specialized categories.

Cargo Terminal
JKIA North
Dedicated cargo facility
Operating Hours
24/7
365 days per year
Temp Control
Yes
Cold chain · Pharma · Perishables
DG Handling
IATA DGR
Licensed dangerous goods
Live Animals
Yes
IATA LAR compliant
Valuables
Yes
Secure vault storage

Cargo categories handled

General cargo and airfreight
Perishables — fresh flowers, produce, fish
Temperature-controlled pharmaceutical cargo
Dangerous goods (IATA DGR classes 1–9)
Live animals and equine transport
High-value cargo and secure valuables
Oversized and out-of-gauge freight

Authorised ground handlers

Kenya Airways Cargo
Full cargo handling · Freighter operations
Contact
Swissport Kenya
General cargo · Belly hold handling
Contact
DHL Express
Express freight · Courier
Contact
Menzies Aviation
Ground handling · Cargo services
Contact

Customs & clearance

Customs clearance at JKIA is managed by the Kenya Revenue Authority (KRA). The iCMS system manages electronic cargo declarations. KAA provides the infrastructure; KRA manages the customs process.

Full cargo guide →

Commercial Platform

Business Opportunities at JKIA

Commercial leasing, advertising, and investment opportunities across Kenya's busiest airport.

Browse all opportunities
Retail
Luxury Fashion Unit — T1A Departures
● Open

Premium retail unit in the international departures precinct serving millions of outbound passengers annually. Ideal for luxury fashion, accessories, or branded lifestyle retail.

Food & Beverage
Full Service Restaurant — Arrivals Hall
● Open

Development and management opportunity for a full-service restaurant in the international arrivals hall, serving arriving passengers and meeters & greeters.

Advertising
Digital Screens Package — Departures
● Open

Advertising inventory across the JKIA departures terminal digital screen network reaching millions of international passengers annually.

Office Space
Airline Office Space — T1 Landside
● Open

Office suites available for airline commercial operations, freight forwarders, and aviation service companies within the JKIA terminal complex.

CIP Development
Premium CIP Lounge — T1A Expansion
EOI

Investor-develop-operate opportunity for a premium CIP lounge within the new JKIA T1A expansion zone, targeting business and first-class passengers.

Automotive
Car Wash & Valet — Long-Stay Parking
● Open

Development and management of a car wash and valet service facility serving JKIA long-stay car park users, an underserved passenger convenience category.

View all JKIA business opportunities

Procurement

Open Tenders — JKIA

Current procurement opportunities at Jomo Kenyatta International Airport.

All KAA tenders

JKIA open tenders

● 8 active
KAA/OT/JKIA/127
Pavement Repairs — Freight Lane Taxiway
Closes 15 Aug 2025
Documents
KAA/OT/MBD/0005
Development & Management of Luxury Fashion Store — T1A Departures
Closes 19 Sep 2025
Documents
KAA/OT/JKIA/0078
Provision of Pest Control & Fumigation Services — JKIA & HQ
Closes 5 Sep 2025
Documents
KAA/OT/JKIA/0091
Supply of Airside Vehicle Fleet — Ground Support Equipment
Closes 26 Sep 2025
Documents
KAA/OT/MBD/0202
Marketing Agency Framework Agreement — JKIA Advertising
Closes 12 Sep 2025
Documents
KAA/OT/JKIA/0112
Provision of Security Services — T2 Domestic Terminal
Closes 3 Oct 2025
Documents
View all 8 JKIA tenders and 34 network-wide →

Get in touch

JKIA Airport Contacts

Operational, commercial, and passenger services contacts for Jomo Kenyatta International Airport.

Passenger Services

Passenger Services Centre

📞+254 20 827 5000
📧passenger@kaa.go.ke
🕐24 hours · 365 days

Airline Operations

Airline Operations & Services

📞+254 20 827 5050
📧airlineops.jkia@kaa.go.ke
🕐24 hours

Commercial & Leasing

Commercial Partnerships Team

📞+254 20 827 5100
📧commercial@kaa.go.ke
🕐Mon–Fri 08:00–17:00

Cargo Operations

JKIA Cargo Centre

📞+254 20 827 5200
📧cargo.jkia@kaa.go.ke
🕐24 hours

Procurement & Suppliers

Procurement Office

📞+254 20 827 5300
📧procurement@kaa.go.ke
🕐Mon–Fri 08:00–17:00

Emergency & Security

Airport Emergency Services

🚨+254 20 827 5000 (ext. 911)
🔥Fire & Rescue: +254 20 827 5100
🕐24 hours · Emergency priority

General Enquiry

Use this form for general enquiries about JKIA. For passenger support and complaints, visit the Passenger Support page.

Latest updates

JKIA News

Latest operational updates, commercial announcements, and infrastructure news for JKIA.

View all news
Featured

JKIA Terminal 1A Expansion Achieves Phase 1 International Safety Certification

The expansion of Terminal 1A has received international certification following an independent safety audit by accredited inspectors. The certification confirms the expanded facility meets all ICAO and IATA safety and operational standards prior to passenger use.

📅 12 June 2025 · Operations Read more
Commercial

KAA Smart Taxi Dispatch Platform Launches at JKIA

📅 14 May 2025

Cargo

KAA Convenes Cargo Ecosystem Stakeholder Forum at JKIA

📅 28 May 2025

Airlines

New European Carrier Begins JKIA Route Assessment for 2026 Launch

📅 2 June 2025

Infrastructure

JKIA Expansion PPP Programme — Investor Briefing Q2 2025 Published

📅 8 June 2025

Explore other KAA airports

Kenya's airport network spans nine airports — from Mombasa's coastal gateway to regional airports serving every part of the country.