🏛️ About Us
About Kenya Airports Authority
Established in 1991 under the Kenya Airports Authority Act (Chapter 395), KAA manages, operates, and develops Kenya's national network of nine airports — enabling the country's connectivity with the world.
Our organisation
Who We Are
Kenya Airports Authority (KAA) is a State Corporation established under the Kenya Airports Authority Act, Chapter 395 of the Laws of Kenya. KAA is responsible for the management, operation, and development of State aerodromes in Kenya.
Our mandate covers Kenya's nine airports — from Jomo Kenyatta International Airport, East Africa's busiest and most connected aviation hub, to regional airports serving Kenya's counties and supporting the country's horticultural, tourism, and domestic connectivity needs.
KAA is headquartered in Nairobi and operates under the oversight of the Board of Directors. We are a self-financing State Corporation, generating revenue from aeronautical and non-aeronautical sources across our airport network. Our work is guided by Kenya's Vision 2030 and the Big Four Agenda, with aviation infrastructure recognised as a key enabler of the country's economic development.
KAA at a glance
Our history
KAA Through the Years
1963
Independence & early aviation
Kenya's airport infrastructure operated under the East African Community framework following independence, with Nairobi as the region's primary aviation hub.
1991
Kenya Airports Authority established
KAA established under the Kenya Airports Authority Act, Chapter 395, as a State Corporation with the mandate to manage, operate, and develop State aerodromes.
2003
JKIA Terminal 1 expansion
Significant expansion of JKIA's terminal infrastructure, increasing handling capacity and improving passenger facilities to support growing international traffic.
2011
New terminal development
Commencement of the Terminal 1A development project, significantly expanding JKIA's capacity and improving facilities for international passengers.
2018
Kisumu & Eldoret upgrades
Major upgrading works completed at Kisumu and Eldoret International Airports, improving regional connectivity and supporting growing domestic and international traffic.
2022
JKIA expansion programme launched
Launch of the transformational JKIA Expansion Programme — one of East Africa's largest aviation infrastructure investments — targeting significantly increased capacity by 2027.
2025
Phase 1 certification & Phase 2 launch
JKIA expansion Phase 1 achieves international safety certification in June 2025. Phase 2 construction commences, with new commercial spaces beginning to come online.
2027
Target: Full programme completion
Targeted full completion of the JKIA expansion programme, delivering transformational new terminal capacity and positioning JKIA as East Africa's premier aviation hub.
Governance
Board of Directors
KAA is governed by a Board of Directors appointed by the Cabinet Secretary for Roads & Transport in accordance with the KAA Act and relevant public service guidelines.
John Kamau, EBS
Chairperson, Board of Directors
A distinguished public servant with extensive experience in infrastructure development and public administration, appointed Chairperson in 2022. Brings over three decades of leadership in Kenya's transport and infrastructure sector.
Dr. Amina Odhiambo
Non-Executive Director
Economist and development finance specialist with a background in infrastructure investment structuring across East Africa. Serves on the Board Finance & Audit Committee.
Patrick Mutua
Non-Executive Director
Civil and structural engineer with international aviation infrastructure experience. Chairs the Board Technical & Safety Committee, providing oversight of the JKIA expansion programme.
Grace Wanjiku
Non-Executive Director
Senior advocate and corporate governance specialist. Chairs the Board Governance, Audit & Risk Committee, with a focus on legal and regulatory compliance.
Mohammed Omar
Non-Executive Director
Aviation industry executive with experience in airline operations and airport commercial development across East and North Africa. Serves on the Board Commercial & Strategy Committee.
Elizabeth Kariuki
Non-Executive Director
Human resources and organisational development professional. Represents the interests of employees at board level and serves on the Board Human Resources & Remuneration Committee.
Management
Executive Management Team
KAA's day-to-day operations are led by the Managing Director and a team of Executive Directors heading the organisation's operational and corporate directorates.
Samuel Mwangi
Managing Director & CEO
Office of the Managing Director
Florence Ndung'u
Director, Airport Operations
Operations Directorate — JKIA, MIA, Regional Airports
Charles Koech
Director, Engineering & Infrastructure
Engineering Directorate — JKIA Expansion Programme Lead
Rachel Wambua
Director, Finance & Procurement
Finance Directorate — Treasury, Accounts, Procurement
David Otieno
Director, Commercial & Business Development
Commercial Directorate — Concessions, Cargo, Investment
Lilian Muema
Director, Safety, Security & Environment
Safety Directorate — Aviation Security, ARFF, Safety Management
Bernard Kipchoge
Director, Human Resources & Corporate Affairs
Corporate Directorate — HR, Legal, Communications, ICT
Accountability
Governance & Compliance
KAA operates within a robust governance framework anchored in Kenyan law, the State Corporations Act, and international best practice in public sector governance.
Legal & regulatory framework
Audit & oversight
KAA's accounts are audited annually by the Auditor-General of Kenya. Internal audit functions report to the Board Audit & Risk Committee. KAA is also subject to oversight by Parliamentary committees and the Public Accounts Committee.
Governance documents
KAA Act, Chapter 395
Constituting legislation · PDF
Corporate Strategic Plan
2023–2027 Strategic Plan · PDF
Performance Contract — Current Year
KAA vs Government performance contract · PDF
Code of Ethics & Conduct
Standards of conduct for all staff · PDF
Whistleblower Policy
How to raise concerns in confidence · PDF
🔒 Integrity & anti-corruption
KAA has a zero-tolerance approach to corruption and fraud. To report concerns in confidence, use our whistleblower channel or contact the Ethics & Anti-Corruption Commission (EACC).
Our commitments
Service Charter
KAA's Service Charter sets out the standards of service we commit to delivering across our airport network, and what to do if we fall short.
Airport operations
Our commitment to safe, secure, and efficient airport operations at all KAA airports.
Passenger experience
What passengers can expect when passing through KAA airports.
Business & commercial partners
Our commitments to airlines, concessionaires, and business partners.
Not meeting our standards? Tell us.
If your experience at a KAA airport falls short of our Service Charter commitments, we want to know. Use the contact form below or reach us directly at customercare@kaa.go.ke. All complaints are formally tracked and responded to within the timeframes above.
Submit a complaint or feedbackCommunity & environment
CSR & Sustainability
KAA's Corporate Social Responsibility programme focuses on community impact, environmental stewardship, and sustainable development in the areas surrounding our airports.
Environment & green aviation
KAA is committed to reducing the environmental footprint of our airport operations through energy efficiency, waste reduction, and reforestation initiatives. We have launched a nationwide tree-planting programme targeting Kenya's reforestation goals, with indigenous species planted across airport land. We are exploring renewable energy partnerships including rooftop solar to reduce operational carbon intensity.
Education & youth development
Through the KAA Aviation Scholarship Programme and infrastructure support to schools near our airports, we invest in the next generation of Kenyan aviation professionals. Our Graduate Internship Programme, Aviation Technical Cadetship, and school outreach activities bring aviation career awareness directly to students and young people in communities near our airports.
Community health & welfare
KAA supports health initiatives in communities surrounding our airports, including support for local health facilities and participation in national health campaigns. Our community engagement programme maintains regular dialogue with communities adjacent to airport sites on noise, environmental, and community concerns.
Accessibility & inclusion
KAA is committed to accessible airports for all passengers, including dedicated facilities for persons with disabilities across our terminal network. Our AGPO procurement provisions also ensure that 30% of procurement opportunities are reserved for Youth, Women, and Persons with Disability enterprises.
Local economic development
Through our commercial concession programme, KAA provides economic opportunities for local businesses operating within our airports. Our procurement processes prioritise local content and capacity development in line with the government's Buy Kenya, Build Kenya agenda.
Waste management & circular economy
KAA has implemented waste segregation, recycling, and responsible disposal programmes across its airport sites. We are working towards reducing single-use plastics within our terminals and increasing the proportion of waste diverted from landfill through reuse and recycling streams.
Financial transparency
Annual Reports & Financial Statements
KAA publishes audited Annual Reports and Financial Statements annually in accordance with statutory reporting requirements.
Annual reports archive
Annual Report & Financial Statements — FY2023/24
Annual Report & Financial Statements — FY2022/23
Annual Report & Financial Statements — FY2021/22
Annual Report & Financial Statements — FY2020/21
Annual Report & Financial Statements — FY2019/20
📊 FY2023/24 highlights
Statutory reporting
KAA annual accounts are audited by the Auditor-General of Kenya and submitted to the Cabinet Secretary and National Treasury in accordance with the Public Finance Management Act. All reports on this page reflect the audited financial statements.
Get in touch
Contact KAA
Our teams are available to assist with customer feedback, corporate enquiries, media requests, and general information about KAA and our airports.
Main switchboard
+254 20 661 2000
Mon–Fri 08:00–17:00 EAT
Customer care
customercare@kaa.go.ke
For passenger feedback & general enquiries
Media enquiries
media@kaa.go.ke
For press enquiries & filming requests
Head Office
KAA Head Office, JKIA
P.O. Box 19001-00501, Nairobi, Kenya
Other direct contacts
Send us a message
For general enquiries, feedback, and complaints. Our customer care team responds within 5 working days.