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File a complaint

Report professional misconduct by an advocate through a guided, structured process. Every submission is acknowledged within two business days and tracked with a reference number.

Acknowledged within 2 business days

Confidential and formally recorded

SMS updates at every stage

About the advocate The complaint Evidence Your details

Who is this complaint about?

Provide as much detail as you know. A full name and county is sufficient if you don't have a membership number.

Advocate's full name * Please enter the advocate's name.

LSK membership number Optional — helps us locate the record faster

County of practice

Law firm or chambers (if known)

Describe the complaint

Select the category that best matches your complaint, then describe what happened in as much detail as you can.

Nature of complaint *

Financial misconductMisappropriation of funds, overcharging, or failure to account

Negligence or incompetenceFailure to act, missed deadlines, or inadequate representation

Conflict of interestRepresenting opposing parties or failing to disclose conflicts

Unprofessional conductHarassment, dishonesty, or breach of professional standards

Fraud or impersonationFalsely claiming to be an advocate or practising without a licence

OtherSomething not covered above

Please select a complaint category.

When did this occur?

Nature of occurrence

Describe what happened * Include dates, amounts, and what you expected the advocate to do. Be as specific as possible.

0 / 2,000 characters

Please describe the complaint (minimum 50 characters).

Have you raised this with the advocate already?

Supporting evidence

Upload documents that support your complaint — receipts, contracts, correspondence, or messages. Evidence is optional but strengthens your case.

Upload documents

Click to upload or drag and drop

PDF, JPG, PNG, DOCX — max 10 MB per file, up to 5 files

Notes on your evidence (optional)

0 / 500 characters

No documents? You can still submit. LSK investigators can request evidence from both parties during the investigation.

Your contact details

We need to know how to reach you with updates. Your details are kept confidential and will not be shared with the advocate without your knowledge.

Your full name * Please enter your name.

Phone number * Please enter a valid phone number.

Email address Optional — we will use phone as the primary contact if no email is provided

Your county

Preferred language

Your relationship to the complaint

Review your complaint

Check your details before submitting. You will receive a reference number and case tracking access immediately on submission.

About the advocate

Name—

Membership no.—

County—

The complaint

Category—

Date—

Description—

Your details

Your name—

Phone—

Email—

By submitting this complaint, I confirm that the information I have provided is true and accurate to the best of my knowledge. I understand that providing false information may result in my complaint being dismissed and may itself constitute a disciplinary matter.

I confirm the above declaration and consent to LSK processing my personal data to investigate this complaint. You must accept the declaration to submit.

Complaint received

Your complaint has been formally recorded and assigned to the Complaints & Discipline directorate. Keep your reference number safe.

LSK-C-2026-00000

SMS updates enabledYou will receive a text message at each stage of the investigation. No internet access required to track your case.

Acknowledgement

Within 2 business days — formal acknowledgement by SMS and email.

Initial review

Within 14 days — a case officer will review and may request more information.

Investigation

The advocate is notified and given an opportunity to respond.

Outcome

You will be informed of the outcome in writing with reasons for the decision.

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Track an existing complaint

Already submitted? Enter your reference number to check the current status.

Complaint LSK-C-2026-04821

Filed 2 June 2026 · Financial misconduct

Under review

Complaint received2 June 2026

Formally acknowledged4 June 2026 — case officer assigned

Under reviewAdvocate notified — response due by 18 July 2026

Investigation and decisionPending

What LSK can investigate

Misappropriation of client funds
Gross negligence or incompetence
Fraudulent or dishonest conduct
Breach of client confidentiality
Practising without a licence

Outside LSK's scope:

Unhappiness with a court decision
Fee disputes (separate process)
Complaints about judges or police

Common questions

Frequently asked

Is my complaint confidential?

Your complaint is treated confidentially within LSK. The advocate will be informed that a complaint has been filed against them, but your personal details will not be shared beyond what is necessary for the investigation.

What if I'm afraid to complain?

Your safety matters. If you fear retaliation, note this in your complaint and LSK will take additional steps to protect your identity during the investigation. You can also contact LSK by phone to discuss the situation confidentially before filing.

How long will the investigation take?

Timelines vary depending on the complexity of the complaint. Simple matters may be resolved within two to three months; complex matters involving financial investigations may take longer. You will be kept informed throughout.

What happens if my complaint is upheld?

Depending on the severity of the misconduct, the advocate may receive a reprimand, a fine, suspension, or have their licence revoked. In cases involving criminal conduct, LSK may refer the matter to law enforcement.

Can I get my money back through this process?

LSK's complaints process is a disciplinary mechanism, not a compensation scheme. However, LSK may order repayment as part of a disciplinary sanction, and you may also pursue a civil claim against the advocate separately.