Report an Unsafe Product

Flag a product that may not meet Kenyan safety or quality standards, or a business falsely claiming KEBS certification. Reports are reviewed by our market surveillance team.

Product name

Brand / manufacturer (if known)

Where did you find this product?

SMarks or certificate number (if visible)

What's the concern?

Describe what you observed

Photo evidence (optional)

Upload a photo of the product, packaging, or quality mark

Choose File

Your name (optional)

Your email (optional) Only needed if you'd like a follow-up on this report.

Thank you — your report has been submitted to our market surveillance team for review.

Not sure if it's a real problem?

Check the product or firm's certification status first — it only takes a moment.

Verify a Product

What happens after you report

Reports are reviewed by the market surveillance team
Confirmed cases may trigger further inspection
Your identity is not shared with the reported business
You'll only be contacted if you provided an email